Effective Date: 11/01/2025
Welcome to Mega Money Transfer! These Online Terms and Conditions (“Terms”) govern your use of our online money transfer services operated by Mega Money Transfer Inc. (“we,” “us,” or “our”), headquartered in Canada. Please read these Terms carefully before using our services.
1. Acceptance of Terms
By accessing or using Mega Money Transfer’s website, mobile applications, or other online services (collectively, the “Services”), you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Description of Services
Mega Money Transfer provides a platform that enables users to send money securely to recipients across the globe. Our Services include, but are not limited to, online transfer initiation, transaction tracking, currency conversion, and customer support. Please note that the availability of certain features may vary based on your location and regulatory restrictions.
3. Eligibility Requirements
- Be at least 18 years old or of legal age in your jurisdiction;
- Have the legal capacity to enter into a binding contract;
- Provide accurate, complete, and current information during registration and transactions;
- Comply with all applicable laws and regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) laws.
4. Account Registration and Security
- You may need to create an account to access certain Services. You agree to provide truthful and accurate information and to keep your account credentials confidential.
- You are solely responsible for all activities under your account. Notify us immediately if you suspect unauthorized access or use of your account.
- We reserve the right to suspend or terminate accounts in cases of suspicious or fraudulent activity.
5. Fees, Exchange Rates, and Payment
- All fees associated with transfers, including service charges and currency conversion fees, will be clearly displayed before you finalize a transaction.
- Exchange rates are subject to fluctuations and are determined at the time of your transaction. We do not guarantee future rates.
- Payment methods accepted may include bank transfers, credit/debit cards, or other payment instruments. The availability of payment options depends on your location and regulatory guidelines.
6. Transaction Processing and Limits
- While we aim to process transactions promptly, transfer times vary depending on destination country, receiving institution, and payment method.
- We may impose limits on the amount or frequency of transactions for compliance and security reasons.
- We reserve the right to decline, cancel, or delay any transaction for reasons including suspected fraud, regulatory restrictions, or errors.
7. Compliance, Verification, and Documentation
- To comply with legal requirements, we may request identification documents or other information before, during, or after transactions.
- Failure to provide requested documents may result in suspension or cancellation of your Services.
- We cooperate with law enforcement and regulatory authorities as required by law.
8. Security Measures
- We employ industry-standard security practices, including encryption and secure authentication methods, to protect your information.
- However, no system is completely secure, and you acknowledge that you use our Services at your own risk.
- You must safeguard your account information and immediately report any unauthorized activity.
9. User Responsibilities
- You agree not to use our Services for unlawful purposes, including money laundering, terrorist financing, or other criminal activities.
- You warrant that funds used in transactions originate from legitimate sources.
- You accept that transfers may be subject to applicable taxes or duties in your jurisdiction.
10. Limitation of Liability
- To the fullest extent permitted by law, Mega Money Transfer shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use or inability to use our Services.
- We are not responsible for errors or delays caused by third-party banks, payment processors, or regulatory agencies.
- Our total liability to you shall not exceed the amount paid by you for the transaction in question.
11. Intellectual Property
- All content on our website and Services, including logos, trademarks, text, and software, are the property of Mega Money Transfer or its licensors and are protected by intellectual property laws.
- You agree not to reproduce, distribute, or create derivative works without our prior written consent.
12. Modifications to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will be posted on our website with a revised effective date.
- Continued use of Services after changes constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
- These Terms are governed by and construed under the laws of Canada and applicable provincial regulations.
- Any disputes arising shall be resolved in the courts located within our jurisdiction.
14. Contact Us
For questions, concerns, or assistance, please contact us:
Thank you for choosing Mega Money Transfer. We are committed to providing you with safe, reliable, and convenient money transfer services.